Customer Testimonials
Has a wonderful experience at Holz! Very knowledgeable and helpful staff!
Brian was very thorough and easy to work with on the car buying process. He was always willing to answer questions up until the point of sale. The only inconvenience was the parts store not being open on Saturday to handle purchasing charging adapters that I would need for both home charging (a 14-30 adapter as I'm limited to 30A in a detached garage, which was fine for my previous Tesla given their great adapter availability) and camping (requiring a TT-30 adapter), a situation I'm working to resolve with Lake Chevrolet.
I ended up discovering that the adapter ... Read More Google - Jul 5, 2025
Mike was great. He was on top of everything and laid back. He made us feel comfortable the whole time and didn't try and talk us into something we didn't want or need. We walked away with what we think was a fair price and nice vehicle.
I bought my Buick Encore Gx 2022 last year, likewise as my car the service in the dealership is outstanding and staff is really qualified. I highly recommend Holtz Dealership in Watertown for Maintenace your vehicle.
Extremely friendly and knowledgeable Service staff
All of the sales team has been great whenever we are there! Brian has helped us with 4 new vehicles since 2019. Also he is available all the time to answer any questions that we may have. Amazing courtesy!!! From everyone!
Noah was exceptional in his desire to get me the vehicle I wanted. Awesome communication with me the entire process. I tried two Madison area dealerships and they failed me. The short drive to Watertown was worth the trip. I would recommend Noah to anyone looking to replace or build their dream car. Noah has your back and will make it happen.
They alerted me to some issues with my car that were desperately needed to be repaired due to safety issues in addition to what I had brought my car in for to be serviced. They worked with me to have my car in a timely manner in spite of the extra work that needed to be done. They were also patient with me when I literally could not pick up my car until five minutes before closing time on a Friday evening, while I was waiting for my husband to return home to get me to the dealership.
Brian and Danny were fantastic. Made our experience easy. Also appreciation to the service team that had a tire sensor to replace, another one went bad so tgey replaced all four.
Had my transmission reflashed after replacement. Had me in/out satisfied with treatment. And all of service department was professional and welcoming.
Great people and great service!
Really easy to work with, Brian was helpful and made the sale go quickly.
Had my truck fixed here. Great communication throughout the process. Even got a gift card for a car wash!
I’ve purchased two vehicles from Holz Chevrolet in Watertown, and every experience has been fantastic! The staff is always professional, friendly, and knowledgeable, making the entire process smooth and stress-free. They truly go above and beyond to ensure customer satisfaction. I’ve always left feeling confident in my purchase and impressed by their exceptional service. I highly recommend Holz Chevrolet to anyone looking for a reliable dealership with a top-notch team. I’ll definitely continue to return for future vehicle needs. Thanks, Holz Chevrolet!
Scheduled service work was performed on time and in a timely fashion. Nick helped straighten out an issue with the "MyGMC" app. which wasn't working as intended.
We’ve been working with Holz since the early 2000’s, with most of our interactions being with the Service Department. We recently had the oil changed on our Equinox and with the oil change the multi point inspection was done. The inspection referenced some issues that needed attention. The last couple of appointments were scheduled by their Service Advisor, Matt. Matt was a pleasure to work with and went above and beyond in having our inspection items taken care of! While I wanted to give a public Thank You to Matt for his superior service, I feel that it’s ... Read More Google - Dec 27, 2024
Irving from the sales team was absolutely amazing. He made the purchasing process so easy, and we didn’t feel any pressure, unlike our experiences at other dealerships. Greg, the manager, was also fantastic. The environment was very friendly and welcoming. If I could give more than five stars, I would. I will definitely be buying my trucks from him in the future.
Nick in service is an excellent employee to be working with customers on the front line.
Done very well
I recently purchased a truck from this GMC dealership, and I couldn't be happier with my experience! Dean, Jessica, Noah, and Beth made the entire process smooth and enjoyable. They were knowledgeable, friendly, and genuinely attentive to my needs. From the moment I inquired to getting in my new truck, they provided exceptional service and support. Highly recommend this team for anyone in the market for a vehicle! best dealership in the nation, bought all the way in Florida
This dealership is almost exactly 1000 miles from my hometown of Dallas and it was a much better experience than I’ve had with local dealerships. The team was coordinated, helpful and efficient. You’ve earned my future business!
Friendly and professional staff
The staff was very friendly and knowledgeable. they did an oil change and rotated the tires on my car. They did a Multi-Point Inspection which let me know everything else was good on my car. I received a card for a free car wash. I was very satisfied
Everyone was very friendly , service was the usual length of time and no one tried to up sale me on extra services that were not needed but also was advised of things needed down the line.
ANOTHER GREAT SERVICE EXPERIENCE FROM HOLZ!
My 2016 Duramax started experiencing a DEF system problem just prior to a two week trip pulling my fifth wheel trailer.
With only four days before my trip I went to service at 7:30a without an appointment and explained my travel situation.
Nick, Service Consultant, without hesitation immediately scheduled a diagnosis and I left my truck for the day. As a courtesy, Joe drove me home.
Mind you, DEF system issues are never inexpensive and are labor intensive. I was fully expecting to see a four figure repair cost.
A few hours later Nick called ... Read More Google - Jul 10, 2024
The best place to purchase a new or pre owned vehicle in the Watertown area. I'm very happy with the purchase of my '21 Acura RDX from Holz Watertown. They have an excellent selection of vehicles, they offer competitive pricing, and their customer service is second to none. Go see Michael Peal he'll make your new vehicle purchase as painless and stress free as possible.
I wanted to take a moment to express my sincere gratitude for the outstanding experience I had at your dealership recently. I recently purchased a 2024 GMC Sierra 2500 HD Denali, and I am absolutely thrilled with both the vehicle and the level of service I received.
From the moment I stepped into your dealership, the atmosphere was welcoming, and the staff were friendly and knowledgeable. I would like to extend a special thank you to Dean Duston who assisted me throughout the entire process. He demonstrated an exceptional level of professionalism and expertise, answering all my questions and ensuring that I ... Read More Google - Mar 7, 2024
Great experience. Worked with Jessica Winker twice to purchase two Hummers at MSRP. The process was quick and easy, and she knew a lot about the vehicles. Nothing but rave reviews for Holz. Thank you for being one of the few great dealerships out there who aren't looking to scam the consumer.
Never returned my email. Did not respond at all. Hopefully others have better luck than I did.
prompt, quick scheduled service
Fantastic Job! I recently just had an A/C Compressor problem on my barely out of warranty 18,000 mile Silverado! Nick went above and beyond to push GM to look into this unfortunate situation, and do the right thing! Very nice to have someone who still cares about customers nowadays! Much appreciated Nick and Sean for the outstanding service…HOLZ FOR THE WIN!
Absolutely an amazing experience using the dealership. I had my truck towed there for service and the service manager was so accommodating he was a tremendous help in every way! Nowadays it's next to impossible to get any good service let alone a car dealership. Well this dealership far exceeds I live a ways away and refuse to use the dealership right in my town. You gained a lifelong customer, good job! Keep it up. Kudos to the service manager.
Today I had the greatest, most awesome experience with Holz. I have worked with many dealerships in the past, but Holz stands out. I worked with Jessica Winker from start to finish. She works hard for the customer. She’s very knowledgeable, patient, and gets things done with ease. I would recommend her to anyone that wants to get things done with the customer first and foremost in mind. I had to travel quite a ways to get to the dealership, but Jessica set in stone from the beginning that it would be worth the drive. It was worth every ... Read More Google - Sep 1, 2023
I’ve been a customer for nearly 20 years. They never disappoint!
Got oil change. Great customer service. Very pleasant experience. We will definitely go there again.
Jessica gave excellent customer service, and has great knowledge of our vehicle. Would recommend and will buy from her again.
Working with Adam Statz was amazing first time buying a car, where the salesman actually took the time to make sure that you understood how to use all the features. Beth in Finance was a joy to work with as well. And last, but definitely not least a big thank you to the general manager Dean thanks for finding the exact Truck I wanted
Brian, was super easy to work with & made my visit simple and painless. Staff super friendly as well. Great place overall!
My car was finished and back to me before I knew it. Friendly staff
Today I sold my 2019 Equinox to Holz. I worked with Jessica and Mike and they both made my experience so pleasant. I highly recommend Holz.
Jessica is amazing! Without her I wouldn’t have found my dream car. Thanks for being super helpful and also tons of fun along the way☺️
Noah in sales and Shaun in finance were absolutely AMAZING to work with! All other staff was as well 🙂
I had a great experience with Holz, for the most part. The service guy, Sean was very pleasant & friendly! I really appreciate him! Everything went well. My only concern is the long wait times for those of us that wait in the waiting room. I waited over 2 hours for my oil change. Another customer that was there at the same time waited for 4 hours for her car repair. So, perhaps next time we can ask for a loaner car, & hope that one will be available for both of us! That would be preferable. Thank you!
GREAT
The service team at Holz Watertown is so helpful and nice. Matt Brensel always explains things in terms I can understand. They know me on a first name basis. It almost seems like I am visiting family when I go there. Thank you so much for the great service!
Great staff. Super helpful and friendly. Had some good laughs as well. Thank you
My experience was absolutely amazing. I ran into a problem (my end) and they worked with me without any pressure. Extremely friendly staff. I would definitely recommend Holz to anyone.
car was sold before i could look at it salesman did call me and let me know
Awsome
Jessica was fantastic! Definitely recommend!
Great group of people who work there!!
Jessica was amazing to work with! Made choosing a new family vehicle so easy and enjoyable!
We loved working with Jessica. She was so sweet and very knowledgeable with all the vehicles. Thanks so much for all your help!
These people are always so great to me every time
I purchased a beautiful 2012 Acura TL from Jessica on 1/24/23. From the first phone call to driving away in my new car, Jessica and everyone that I worked with were amazing!!! Very professional but a family feeling vibe dealership from the smiles on their faces walking in the door to the hugs goodbye in my new vehicle! I recommend Holz hands down, I couldn’t of asked for a better sales experience, Jessica went above and beyond to accommodate me as a customer. Thank you all so much!!! I love love love my new car, it’s a beauty……
Jessica was amazing!! Customer service was great, she answered all our questions we had through the purchasing process! Honest and transparent the whole time, we will buy from no other now due to our experience!
Really enjoyed working with Jessica and Mike in the buying of our new 2023 Buick Encore GX. Also Buick has awsome all weather floor mats.
Great customer service seems to be a rare commodity these days, but rest assured it’s alive and well here. Made a single phone call to inquire on a truck, Adam Statz answers on the first ring, and two days later I’m driving home with a new company vehicle. Absolutely stellar experience front to back. Adam knew the truck front and back, answered every question I had intelligently, never pressured me a single time and was a true pro. Well done Holz Watertown! I wouldn’t hesitate for a second to recommend family, friends and colleagues.
I'd like to give a huge thanks to your service department and tech team. You guys took care of my truck in a timely manner. Front desk gentlemen were very professional and pleasant to deal with. Much appreciated.
t he parts that i needed where order and received in one day. Well pleased.
Standard oil change... above standard customer service as always. Shawn Yenor is wonderful to deal with as well and Nick Andreski.
Great customer service!!!
Everything went well and I got a bunch of questions answered by some very knowledgeable guys! Thanks guys! Merry Christmas!
Jessica is amazing to work with! She is fast and makes sure you get everything you’re looking for! Make sure you ask for Jessica!
Nick was excellent in explaining the issue with my vehicle. Very detailed and accommodating.
The service staff was very helpful with helping me sign up for the GM credit card and get all the rebates for the work I had done. Could not have done it without them.
They are very caring and understanding to us the customer. They did a wonderful job.
Great staff, excellent customer service and reasonable prices. I always know my vehicle will be repaired properly at an affordable price.
friendly and helpful staff
Very nice
Was great, I love my new car
Service was excellent, Nick specifically was a great help and did all the right things to keep me on the road
Friendly Willing to go out of their way to make sure that I had a loaner. Outstanding service
Everyone was very helpful and explained all the available options I could have and already have with my new vehicle.
My car needed to be towed to this dealership and they fixed the issue within 20 minutes! Everyone was so helpful, even when I needed a number to get it towed. They are extremely professional and kind.
Jessica Winker was awesome. Very friendly, professional, and accommodating. We had a great experience and love our new vehicle.
Jessica was really nice and explained everything really well! Beth in the fiance dept was real polite and helpful!
MUST READ!!!!!!! This is going to be a little long, but you must read all of this. A few weeks ago I was looking for a used truck, and I looked at dealerships from Spring Green, to Beaver dam, to Oconomowoc and all over and found a truck that I liked for a pretty good price at Holz. I went there to look at it and take it for a test drive and met Jessica Winker, who ended up being my sales associate. I expressed concerns I had about buying a used vehicle and told her about an issue I ... Read More Google - Jul 11, 2022
Between my wife and I, we have now leased 7 vehicles through Holtz over the past 15 years. From Mike and Jessica in sales, Sean and the staff in financing, to the wonderful folks in service, we more than satisfied with how we have been taken care of!
Jessica was awesome from the very beginning. I was looking for a truck and I only had about 4 days to find what I needed. She did not pressure me in any way shape or form. I did however have an issue with my brand new 2022 Silverado 2500. I only have 258 miles on it and the ECM already broke and it’s been in the shop for 3 days now and they’re not sure when I’ll get it back. I’m waiting to see what sort of compensation they offer me since now I’m 3 days behind on a job I ... Read More Google - Jun 22, 2022
Everyone was nice and friendly stress free buying process.
On time as scheduled and great value for pri e paid. Wok was completed slightly early.
Nick was very straight forward and helpful. Your staff is courteous, capeable, and helpful.
Decent service. Typical service department seems everyone has an attitude. I would use them again for repairs but they don't detail.
The used car manager was very fair with the trade value. The General Manager made sure I got all the rebates that were available. Sean in Finance made sure I was covered for years with an extended warranty.
Everyone was Absolutely Wonderful helped me with Everything, Brian Thank you so very much for everything I greatly appreciate it, I Absolutely love my new car.
Great
Service was timely, customer service was great. Always appreciate the courtesy and professionalism at Holz.
All staff were professional and very helpful. We definitely understood what repairs were needed and we were kept in the loop every step of the way.
Very smooth and professional, wish we could picked it up same day instead of next day.
Staff was courteous and knowledgeable. Oilchange was done timely and they made note of several maintenance items that should be taken care of.
Another outstanding vehicle purchase experience. Excellent customer service from the initial contact with Brian explaining all the features and benefits of the vehicle, to Steve from the used car department providing the appraisal of my trade in and explaining its value, and Mike from the new car department providing the cost breakdown and maximizing all available incentives to provide the best possible price.
The delivery process was seamless, Beth obtained all of our financial information and started the process of obtaining financing, and Sean completed the process by providing the best possible loan terms and explaining all available vehicle protection ... Read More Google - Mar 24, 2022
Everyone has been outstanding in their service to me.
was in fast and done within an hour