Done very well

I recently purchased a truck from this GMC dealership, and I couldn't be happier with my experience! Dean, Jessica, Noah, and Beth made the entire process smooth and enjoyable. They were knowledgeable, friendly, and genuinely attentive to my needs. From the moment I inquired to getting in my new truck, they provided exceptional service and support. Highly recommend this team for anyone in the market for a vehicle! best dealership in the nation, bought all the way in Florida

This dealership is almost exactly 1000 miles from my hometown of Dallas and it was a much better experience than I’ve had with local dealerships. The team was coordinated, helpful and efficient. You’ve earned my future business!

Friendly and professional staff

The staff was very friendly and knowledgeable. they did an oil change and rotated the tires on my car. They did a Multi-Point Inspection which let me know everything else was good on my car. I received a card for a free car wash. I was very satisfied

Everyone was very friendly , service was the usual length of time and no one tried to up sale me on extra services that were not needed but also was advised of things needed down the line.

ANOTHER GREAT SERVICE EXPERIENCE FROM HOLZ! My 2016 Duramax started experiencing a DEF system problem just prior to a two week trip pulling my fifth wheel trailer. With only four days before my trip I went to service at 7:30a without an appointment and explained my travel situation. Nick, Service Consultant, without hesitation immediately scheduled a diagnosis and I left my truck for the day. As a courtesy, Joe drove me home. Mind you, DEF system issues are never inexpensive and are labor intensive. I was fully expecting to see a four figure repair cost. A few hours later Nick called with Good News and then Better News. My Duramax was repaired and there was no charge. WOW was I surprised. Who ever goes to a dealer and drives away at no cost. Nick was able to find a General Motors service feature/program to cover parts and labor for the DEF repair. KUDOS to Nick and also Troy, Master Service Technician, for the superior service experience at Holz.

The best place to purchase a new or pre owned vehicle in the Watertown area. I'm very happy with the purchase of my '21 Acura RDX from Holz Watertown. They have an excellent selection of vehicles, they offer competitive pricing, and their customer service is second to none. Go see Michael Peal he'll make your new vehicle purchase as painless and stress free as possible.

I wanted to take a moment to express my sincere gratitude for the outstanding experience I had at your dealership recently. I recently purchased a 2024 GMC Sierra 2500 HD Denali, and I am absolutely thrilled with both the vehicle and the level of service I received. From the moment I stepped into your dealership, the atmosphere was welcoming, and the staff were friendly and knowledgeable. I would like to extend a special thank you to Dean Duston who assisted me throughout the entire process. He demonstrated an exceptional level of professionalism and expertise, answering all my questions and ensuring that I felt confident in my decision. The dealership's commitment to customer satisfaction was evident in every aspect of the buying process. The attention to detail and the willingness to go the extra mile truly set HOLZ Chevrolet Buick GMC Cadillac apart from other dealerships. The seamless and transparent communication made the entire experience stress-free, and I appreciated the honesty and integrity displayed by your team. The extensive selection of vehicles and the well-maintained showroom added to the overall positive impression I had of your dealership. Additionally, the smooth and efficient financing process further demonstrated your commitment to providing a top-notch customer experience. I am thoroughly enjoying my new GMC Sierra 2500 HD Denali, and I have already received numerous compliments on its impeccable condition. It is a testament to the dealership's dedication to quality and customer satisfaction. I would not hesitate to recommend HOLZ Chevrolet Buick GMC Cadillac to friends and family based on the exceptional service I received. Thank you once again for making my car-buying experience a truly memorable one. I look forward to continued positive experiences with your dealership in the future.

Great experience. Worked with Jessica Winker twice to purchase two Hummers at MSRP. The process was quick and easy, and she knew a lot about the vehicles. Nothing but rave reviews for Holz. Thank you for being one of the few great dealerships out there who aren't looking to scam the consumer.

prompt, quick scheduled service

Fantastic Job! I recently just had an A/C Compressor problem on my barely out of warranty 18,000 mile Silverado! Nick went above and beyond to push GM to look into this unfortunate situation, and do the right thing! Very nice to have someone who still cares about customers nowadays! Much appreciated Nick and Sean for the outstanding service…HOLZ FOR THE WIN!

Absolutely an amazing experience using the dealership. I had my truck towed there for service and the service manager was so accommodating he was a tremendous help in every way! Nowadays it's next to impossible to get any good service let alone a car dealership. Well this dealership far exceeds I live a ways away and refuse to use the dealership right in my town. You gained a lifelong customer, good job! Keep it up. Kudos to the service manager.

Today I had the greatest, most awesome experience with Holz. I have worked with many dealerships in the past, but Holz stands out. I worked with Jessica Winker from start to finish. She works hard for the customer. She’s very knowledgeable, patient, and gets things done with ease. I would recommend her to anyone that wants to get things done with the customer first and foremost in mind. I had to travel quite a ways to get to the dealership, but Jessica set in stone from the beginning that it would be worth the drive. It was worth every mile. Also, I can’t leave out Beth in Finance. Again, very friendly and such awesome customer service. I will definitely be going back. Holz comes highly recommended! Thank you Jessica and Beth. You are so amazing and appreciated!

Got oil change. Great customer service. Very pleasant experience. We will definitely go there again.

Jessica gave excellent customer service, and has great knowledge of our vehicle. Would recommend and will buy from her again.

Working with Adam Statz was amazing first time buying a car, where the salesman actually took the time to make sure that you understood how to use all the features. Beth in Finance was a joy to work with as well. And last, but definitely not least a big thank you to the general manager Dean thanks for finding the exact Truck I wanted

Brian, was super easy to work with & made my visit simple and painless. Staff super friendly as well. Great place overall!

My car was finished and back to me before I knew it. Friendly staff

Jessica is amazing! Without her I wouldn’t have found my dream car. Thanks for being super helpful and also tons of fun along the way☺️

Noah in sales and Shaun in finance were absolutely AMAZING to work with! All other staff was as well :)

GREAT

The service team at Holz Watertown is so helpful and nice. Matt Brensel always explains things in terms I can understand. They know me on a first name basis. It almost seems like I am visiting family when I go there. Thank you so much for the great service!

Great staff. Super helpful and friendly. Had some good laughs as well. Thank you