Brian was very thorough and easy to work with on the car buying process. He was always willing to answer questions up until the point of sale. The only inconvenience was the parts store not being open on Saturday to handle purchasing charging adapters that I would need for both home charging (a 14-30 adapter as I'm limited to 30A in a detached garage, which was fine for my previous Tesla given their great adapter availability) and camping (requiring a TT-30 adapter), a situation I'm working to resolve with Lake Chevrolet. I ended up discovering that the adapter bundle I thought was for the current black Ultium EVSE provided with the car were only compatible with the older white EVSE that came with cars like the Volt, even if GM Parts's website listed them as compatible with ALL Ultium chargers. Currently working with Lake Chevrolet's parts manager to find out if anything will be compatible with the new supplier's EVSE, or if I will have to spend extra money to work with an electrician to hardwire a third party EVSE, rendering the Dual Charge Cord I was given with this car purchase unnecessary. I had requested followup from Brian prior to working with Lake Chevrolet on this, but did not receive an update at all this week, so I will work with the dealership that is more convenient to me going forward.

Mike was great. He was on top of everything and laid back. He made us feel comfortable the whole time and didn't try and talk us into something we didn't want or need. We walked away with what we think was a fair price and nice vehicle.

I bought my Buick Encore Gx 2022 last year, likewise as my car the service in the dealership is outstanding and staff is really qualified. I highly recommend Holtz Dealership in Watertown for Maintenace your vehicle.

Extremely friendly and knowledgeable Service staff

All of the sales team has been great whenever we are there! Brian has helped us with 4 new vehicles since 2019. Also he is available all the time to answer any questions that we may have. Amazing courtesy!!! From everyone!

Noah was exceptional in his desire to get me the vehicle I wanted. Awesome communication with me the entire process. I tried two Madison area dealerships and they failed me. The short drive to Watertown was worth the trip. I would recommend Noah to anyone looking to replace or build their dream car. Noah has your back and will make it happen.

They alerted me to some issues with my car that were desperately needed to be repaired due to safety issues in addition to what I had brought my car in for to be serviced. They worked with me to have my car in a timely manner in spite of the extra work that needed to be done. They were also patient with me when I literally could not pick up my car until five minutes before closing time on a Friday evening, while I was waiting for my husband to return home to get me to the dealership.

Brian and Danny were fantastic. Made our experience easy. Also appreciation to the service team that had a tire sensor to replace, another one went bad so tgey replaced all four.

Had my transmission reflashed after replacement. Had me in/out satisfied with treatment. And all of service department was professional and welcoming.

Great people and great service!

Really easy to work with, Brian was helpful and made the sale go quickly.

Had my truck fixed here. Great communication throughout the process. Even got a gift card for a car wash!

I’ve purchased two vehicles from Holz Chevrolet in Watertown, and every experience has been fantastic! The staff is always professional, friendly, and knowledgeable, making the entire process smooth and stress-free. They truly go above and beyond to ensure customer satisfaction. I’ve always left feeling confident in my purchase and impressed by their exceptional service. I highly recommend Holz Chevrolet to anyone looking for a reliable dealership with a top-notch team. I’ll definitely continue to return for future vehicle needs. Thanks, Holz Chevrolet!

Scheduled service work was performed on time and in a timely fashion. Nick helped straighten out an issue with the "MyGMC" app. which wasn't working as intended.

We’ve been working with Holz since the early 2000’s, with most of our interactions being with the Service Department. We recently had the oil changed on our Equinox and with the oil change the multi point inspection was done. The inspection referenced some issues that needed attention. The last couple of appointments were scheduled by their Service Advisor, Matt. Matt was a pleasure to work with and went above and beyond in having our inspection items taken care of! While I wanted to give a public Thank You to Matt for his superior service, I feel that it’s necessary to point out that in all of the times we’ve had to have work done at Holz, I don’t feel that we’ve ever had a negative experience. The entire team at Holz is to be commended for always putting the customer first in a timely and cost effective manner. It’s evident that Customer Satisfaction is job 1 with Holz!